Privacy Policy

1. Introduction and Scope

win7bet5 ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the win7bet5 platform (the "Platform"), accessible at https://win7bet5.net. This Privacy Policy describes how win7bet5 collects, uses, discloses, and safeguards your personal information when you access or use the Platform.

This Privacy Policy applies to all registered users, visitors, and any other individuals whose personal data is processed by win7bet5 in connection with the Platform. It is to be read together with our Terms & Conditions, which are incorporated herein by reference.

By registering for an account or using the win7bet5 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2. Information We Collect

win7bet5 collects personal information that you provide directly, as well as information collected automatically when you use the Platform. The categories of personal information we collect include:

2.1 Information You Provide Directly:

• Registration Data: Full name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number;
• Identity Verification (KYC) Documents: Government-issued identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and selfie photographs as required for KYC compliance;
• Financial Information: Payment method details (e.g., GCash account number, PayMaya account, BPI, BDO, or Metrobank account details) for the purpose of processing deposits and withdrawals in Philippine Peso (PHP);
• Communications: Messages, support tickets, and other communications you send to win7bet5.

2.2 Information Collected Automatically:

• IP address, device type, operating system, and browser type;
• Login timestamps, session duration, and pages visited on the Platform;
• Betting history, game activity, transaction records, and account balance information;
• Cookies and similar tracking technologies (see Section 8).

2.3 Information from Third Parties:

• Identity verification data from third-party KYC service providers;
• Fraud prevention and AML screening data from compliance service providers;
• Payment confirmation data from payment processors.

3. How We Use Your Information

win7bet5 uses the personal information we collect for the following purposes:

• To create, verify, and manage your win7bet5 account;
• To process deposits, withdrawals, and other financial transactions in PHP;
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law;
• To detect, prevent, and investigate fraud, money laundering, and other prohibited activities;
• To provide customer support and respond to your inquiries;
• To send you transactional notifications, security alerts, and account-related communications;
• To send you promotional offers and marketing communications, where you have consented to receive them;
• To personalize your experience on the Platform and improve our services;
• To comply with applicable Philippine laws, PAGCOR regulations, and other legal obligations;
• To enforce our Terms & Conditions and other policies.

4. Legal Basis for Processing

win7bet5 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and win7bet5 (i.e., the Terms & Conditions), including account management and transaction processing;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering requirements, and other legal obligations;
• Legitimate Interests: Where processing is necessary for the legitimate interests of win7bet5, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.

5. Sharing of Personal Information

win7bet5 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions;
• KYC and Identity Verification Providers: Third-party service providers engaged to verify your identity and age in compliance with PAGCOR and AML requirements;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulation;
• IT and Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by win7bet5 to operate and secure the Platform;
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by win7bet5, subject to confidentiality obligations;
• Law Enforcement: Where required by a valid court order, subpoena, or other legal process under Philippine law.

All third parties with whom win7bet5 shares personal data are required to handle such data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than those specified by win7bet5.

6. Data Retention

win7bet5 retains your personal data for as long as your account is active and for such additional period as is required by applicable Philippine law, PAGCOR regulations, and AML requirements. In general:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, as required by PAGCOR and AML regulations;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Communications and support records are retained for a minimum of two (2) years;
• Marketing consent records are retained until you withdraw your consent or for such period as required by law.

Upon expiry of the applicable retention period, win7bet5 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

7. Data Security

win7bet5 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the win7bet5 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting personal data access to authorized win7bet5 personnel on a need-to-know basis;
• Regular security audits and vulnerability assessments of the Platform;
• Incident response procedures for detecting and responding to data security breaches.

While win7bet5 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

8. Cookies and Tracking Technologies

win7bet5 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional Cookies: Used to remember your preferences and settings, such as language and display options;
• Analytics Cookies: Used to collect anonymized data about how users interact with the Platform, helping us improve our services;
• Marketing Cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by win7bet5:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed by win7bet5;
• Right to Access: You have the right to request a copy of the personal data win7bet5 holds about you;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data, subject to our legal retention obligations under PAGCOR regulations and Philippine law;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer using the details provided in Section 14. win7bet5 will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act.

10. Children's Privacy

The win7bet5 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, as required by Philippine law and PAGCOR regulations. win7bet5 does not knowingly collect personal data from individuals under the age of 21.

If win7bet5 discovers that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all funds will be returned to the depositing payment method after deducting any winnings derived from underage play, and all associated personal data will be securely deleted.

If you believe that a minor has registered on the win7bet5 Platform, please contact our support team immediately so that appropriate action can be taken.

11. International Data Transfers

win7bet5 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, such as cloud infrastructure or KYC verification providers.

Where such transfers occur, win7bet5 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.

12. Third-Party Links

The win7bet5 Platform may contain links to third-party websites or services for informational purposes. win7bet5 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of any link on the win7bet5 Platform does not imply endorsement of the linked site by win7bet5.

13. Changes to This Privacy Policy

win7bet5 reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. For material changes, win7bet5 will endeavor to notify registered users via email or an in-platform notification prior to the changes taking effect.

Your continued use of the win7bet5 Platform following the posting of any amendments to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure.

14. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by win7bet5, please contact our Data Privacy Officer:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the win7bet5 Platform
• Response Time: Within 30 days of receipt of your request, as required by the Data Privacy Act of 2012